People use different ways to communicate. We communicate with each other not only through 1 but through body language. Because body language is so 2 , you'll have to know what yours is saying and what other people's is saying. Here are some 3 of body language and its meaning in North America.
If you drop down heavily and your head is down, this could 4 that you are sad or not happy. If you sit with a smiling face and look 5 , you are expressing friendliness.
A smile is a way of expressing friendliness and interest. But people 6 smile just to be polite.
Friendliness and interest are expressed when a person's eyes 7 yours especially when you're the one who's talking. A person who doesn't 8 you is expressing that he is not interested or is shy.
Hand gestures can mean a person is interested in the conversation. But 9 movements, like hitting a pencil lightly against something again and again, often mean the person is nervous or not patient. 10 someone who point at you while talking with you—that person might be angry at you or feel better than you.
If the eyes are the windows of the soul, then the body is the mirror of our feelings. If we are feeling great, we may give our body signals(信号). If we look at someone else's body, we can often tell how they are feeling by their body signals. So reading body language signals is a great tool in daily communication.
In case(假使) you think that learning how to read and use body language is not important, here are some numbers for you. 7% of the information we receive is from what people actually say, and 38% of the information we receive is from the tone(语气) and the speed of their voice; while 55% of the information we receive is from their body language.
These non-verbal(非口头的) signals will help you a lot, but you still need to focus on what people are saying. If you focus too much on their body language signals, you and the person may feel uncomfortable. It is useful to be able to read people's body language, but it is useful to learn how to send the right signals and avoid the wrong signals too. Body language may be given several interpretations. Many signals have different meanings, depending on the person and the situation. Be sure of it when you are trying to read a body language signal.
B
The plane took off. A passenger needed a cup of water to take his medicine. An air hostess(空姐) told him that she would bring him the water soon. But the air hostess was so busy that she forgot to bring him the water. As a result, the passenger couldn't take his medicine on time. About half an hour later, she hurried over to him with a cup of water, but he refused it.
In the following hours, each time she passed by the passenger, she would ask him with a smile whether he needed help or not. But the passenger never paid notice to her.
When it was time to get off the plane, the passenger asked her to hand him the passengers' booklet(留言簿), she was very sad. She thought that he would write down bad words in it, but with a smile she handed it to him.
Off the plane, she opened the booklet and then smiled. The passenger put it, “In the past few hours, you have asked me whether I needed help or not for twelve times in all. How can I refuse your twelve faithful(真诚的) smiles?”
①The passenger asked for a cup of water.
②The passenger wrote something on the booklet.
③The hostess brought the water to the passenger.
④The hostess handed the booklet to the passenger with a smile.
⑤The hostess felt happy when she saw the words.
