Is Paperless Office Really Paperless?
A rising economy increased paper sales by 6 to 7 percent each year in the early to mid-1990s, and the convenience of desktop printing allowed office workers to indulge anything and everything. In 2004, Ms. Dunn, a communications supplies director, said that plain white office paper would see less than a 4 percent growth rate, a primary reason for which is that some 47 percent of the workforce entered the job market after computers had already been introduced to offices.
For office innovators, the dream of paperless office is an example of high-tech arrogance（傲慢）. Today's office service is overwhelmed By more newspapers than ever before. After decades of development, the American government can finally get rid of the madness on paper. In the past, the demand for paper has been far ahead of growth in the American economy, but the sales have slowed markedly over the past two to three years, despite the good economic conditions.
“Old habits are hard to break,” says Ms. Dunn. “There are some functions that paper serves where a screen display doesn't work. Those functions are both its strength and its weakness.” Analysts attribute the decline to such factors as advances in digital databases and communication systems. Escaping our craving for paper, however, will be anything but an easy affair.
“We're finally seeing a reduction in the amount of paper being used per worker in the workplace,” says John Maine, vice president of a paper economic consulting firm. “More information is being transmitted electronically, and an increasing number of people are satisfied that information exists only in electronic form without printing multiple backups.”
To reduce paper use, some companies are working to combine digital and paper capabilities. For example, Xerox is developing electronic paper: thin digital displays that respond to a stylus, like a pen on paper. Marks can be erased or saved digitally. Even with such technological advances, the increasing amounts of electronic data necessarily require more paper.
“The information industry today is composed of a thin paper crust surrounding an electronic core,” Mr. Saffo wrote. The growing paper crust is most noticeable, but the hidden electronic core is far larger and growing more rapidly. The result is that we are becoming paperless, but we hardly notice at all. “That's one of the greatest ironies of the information age,” Saffo says. “It's just common sense that the more you talk to someone by phone or computer, it inevitably leads to a face-to-face meeting. The best thing for the aviation industry was the Internet.”
