At 88, my grandmother Vera has dementia and barely recognizes me. But I'm determined to help her age with dignity and grace in her home for as long as she can.
Since 2015, I've been a manager at Honor, a technology company that uses a website and an app to pair professional caregivers (we call them Care Pros) with loved ones who need a hand. I want to make sure we are offering all our clients (客户), including my grandmother, a service that is affordable, with people who are reliable, diverse and skilled. On Sundays. Amy, my grandmother's most-loved Honor professional caregiver, comes over to get her dressed for church. She loves the time she spends with Amy. That's the best gift I can give her and the best gift I can give myself. Care giving can exhaust a family emotionally and physically. At Honor, we're trying to create something that makes it easier for women to be moms, daughters, and sisters all at once. That's why this company was built.
What sets Honor apart from other care giving services is that we're equally focused on treating the Care Pros well. We pay higher-than-average rates and they can get health benefits and sick leave. Most of our Care Pros are women, and a lot of them arc single mothers. The technology behind our app allows Care Pros to set parameters (参数) based on when, where, and how much they want to work so they can control their schedules. The company also allows continuity of care. Each Care Pro notes in the caregivers' app how the client is feeling or what should happen on the following shift. That way, the client's family can stay up to date on their loved one's health.
When I was working with my team at Honor, I wanted to create opportunities for people who looked like me. I'm proud to say that there are single moms and other women without traditional educational training who lead teams here. The makeup of this company proves that people with diverse backgrounds can be part of a successful tech company. This has to be a model for the future.
I'm confident it will happen.
