1.
(2018·青浦模拟)
Questions are based
on the following passage.
（1）
What did the woman complain about?
A . The telephone call was not clear.B . The line was always busy.C . The telephone bill was not accurate.D . The service was not satisfactory.
（2）
What can we learn about the man from the conversation?
A . He refuses to check the bill again.B . He is the manager of the company.C . He is expert at counting.D . He is patient and helpful.
（3）
What did the man suggest the woman do?
A . Check her eyesight to avoid mistakes again.B . Apply for the International Dial Service.C . Cut down the number of overseas calls.D . Make a request for free phone calls.
（4）
Why did the woman say sorry?
A . Because she shouldn't have turned to the assistant.B . Because she mixed up the telephone numbers.C . Because she forgot to pay the previous bills.D . Because she made a wrong complaint.
