1. (2019高三上·焦作开学考) 听下面一段较长对话，回答以下小题。

Can I help you?<br />Yes.<br />Well, I bought this tie last week for my husband's birthday and, uh, well, he doesn't like it.<br />Could I change it for something else, such as a shirt or a hat?<br />Certainly, madam, provided that it hasn't been worn, and if you have the receipt.<br />Yes, here it is.<br />Okay.<br />Um, this tie looks as if it were worn.<br />I'm afraid I can't put that back on the shelf.<br />Oh, that's a pity.<br />Can I help you?<br />Yes.<br />Well, I bought this tie last week for my husband's birthday and, uh, well, he doesn't like it.<br />Could I change it for something else, such as a shirt or a hat?<br />Certainly, madam, provided that it hasn't been worn, and if you have the receipt.<br />Yes, here it is.<br />Okay.<br />Um, this tie looks as if it were worn.<br />I'm afraid I can't put that back on the shelf.<br />Oh, that's a pity.

1. （1） What did the woman buy as her husband's birthday present?

   A . A hat. B . A tie. C . A shirt.
3. （2） Why did the assistant refuse to help the woman?

   A . Because the woman didn't show him the receipt. B . Because the thing she wanted to change had been worn. C . Because the woman told a lie.