It's easy to tell someone good news, but what about bad news? Are there any good ways to give bad news without making people too upset?
Say something good. Try to start the conversation with something good so that what you say is not all bad. For example, "I know you play soccer very well, but we only need one teammate." Or you may end the conversation with a promise, ""
Prepare your listener for the news. Use words to introduce what you're going to say, like "I'm really sorry, but..." or "I'm afraid I've got some bad news".
Try to give a reason. Try to explain the decision: If you have to cancel a trip with friends, can you explain why?
If you're giving someone bad news, try to use a soft friendly voice to make you sound kind, Say things 10 show you understand, like "I'm really sorry. I know this must be disappointing."
A. I'm sure you will join us in the next game. B. The following ways might help. C. Use a soft friendly voice. D. This gives the listener time to prepare for what you will say. E. People like to know why things go wrong. |
