A: Hello, this is Green Shop.
B: Hello! This is Mr. Clark. I'm calling to complain!
A:
B: I ordered a washing machine from your shop last month.
A: Can you tell me more details (细节)?
B: Sure. At first, everything went well. But yesterday, it made loud noises while working.
A: Please take it to our shop.
B: I don't want to have it repaired. I would like to get my money back.
A: OK.
B: Thank you.
|
A. But it has gone wrong. B. Our engineers will help with the problem. C. Can I help you? D. What's the matter? E. We will discuss it and try to satisfy your need. |
