It was 1st January, the first day of the year and a holiday for me. What luck! I decided to withdraw some money from the bank, The bank person, an elderly gentleman with a white beard, replied indifferently as usual to my polite "Happy New Year." He nodded and I sat in front of him.
Minutes passed but he didn't raise his head.
Then very hesitantly I put my form and booklet in front of him. He was busy filling up entries in his register. After a few minutes he took my form and from his cabinet he took out a very thick file, from which he started filling in my details, I sat there wondering why we had computerized banking if we were still filling in forms and register.
After waiting for a few more minutes, in which I showed all signs of being impatient, I asked him if my work was done. The moment I said the words, I felt as if a bomb had fallen on him. He shouted, "Nothing is done, it will take time!"
Just then I saw his morning cup of tea which had been lying there for the last ten minutes, untouched. The tea had tuned almost cold while he was doing his work. Suddenly I felt what this man, who had been working at this counter for the last God-knows-how-many years, must be feeling when customers like me come who are always in a hurry to get their work done. We do not even feel the need to thank them for being there, He must be feeling so anxious that “here comes another person who will push me for doing his work first.”
注意：
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Paragraph 1:
Thinking of this, I told him, "Sir, you please hare your tea, I am not in a hurry." ……
Paragraph 2:
What he said really touched my heart.……
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