Manager.<br />You asked to see me, sir?<br />I certainly did.<br />I'm not at all satisfied with the service you provided here.<br />Perhaps you could tell me what the problem is exactly.<br />It's my extra thick steak.<br />What's wrong with it, sir?<br />It's like old leather.<br />It's enough to break every tooth in your head.<br />When I complained to your waiter, he didn't take any notice.<br />It is unbelievable.<br />If I hadn't experienced that, I couldn't have imagined such a thing happening in this noble restaurant.<br />I'm extremely sorry, sir.<br />I'm sure that the waiter didn't mean to be rude.<br />Perhaps he didn't understand you correctly.<br />He should have changed it.<br />Well, why didn't he?<br />I'm misunderstanding, sir.<br />I'll have the steak changed immediately.<br />Manager.<br />You asked to see me, sir?<br />I certainly did.<br />I'm not at all satisfied with the service you provided here.<br />Perhaps you could tell me what the problem is exactly.<br />It's my extra thick steak.<br />What's wrong with it, sir?<br />It's like old leather.<br />It's enough to break every tooth in your head.<br />When I complained to your waiter, he didn't take any notice.<br />It is unbelievable.<br />If I hadn't experienced that, I couldn't have imagined such a thing happening in this noble restaurant.<br />I'm extremely sorry, sir.<br />I'm sure that the waiter didn't mean to be rude.<br />Perhaps he didn't understand you correctly.<br />He should have changed it.<br />Well, why didn't he?<br />I'm misunderstanding, sir.<br />I'll have the steak changed immediately.
（1）
What did the man mainly complain?
A . The food.B . The service.C . The environment.
（2）
What does the woman promise to do?
A . Charge the man half price.B . Have the steak changed.C . Talk with the waiter.
