The first two years of Stuart Singer's retirement were pure play, killing time in the New York City by bike and visiting museums and art galleries.
"At some point, I realised I should do more than this," said Mr Singer, a former high school teacher.
Now Mr Singer, 74, and his wife Madine, 69, are involved in the Retired and Senior Volunteer Programme. Mr Singer volunteers with the Community Health Advocates Programme, which started in 2010. The programme helps consumers to know better about the health insurance coverage(医疗保险). And it helps them to find access to low-cost or free care. Mr Singer's main task is to answer phones for the Community Health Advocates' helpline.
"There are lots of calls from different people who need medical care, but they can't get it because their insurance company won't pay for it," he said. "And you got to go through doctors, and get the papers filled out. But when you get it done, yeah, it feels good."
The helpline helps about 250 callers each week and has saved consumers $12.1 million since it began. Mr Singer comes in once a week, helping 10 callers every shift. In total, he estimates he has saved New Yorkers $443,000.
Despite the challenges, the work is a joy, not drudgery for Mr Singer, which inspired his wife to sign up for volunteer training after she retired in late 2014 as vice president of the Insurance Information Institute. It put her fear of retirement at ease.
Mrs Singer trained with the Advocacy, Counseling and Entitlement Services Project before being placed with the Actor's Fund, a national human services organization for performing arts and entertainment professionals founded in 1882. "It just seems so unfair that these people have trouble finding housing," said Mrs Singer. Since she started in early 2015, Mrs Singer has had more than 270 appointments with clients, from ticket takers to screenwriters to dancers. "Having someone help them really means a lot to them," Mrs Singer said.
Much of her work is helping clients who are applying for affordable housing sort through a variety of income sources they receive. "It keeps the mind going," Mrs Singer said. "It keeps the social life going, and I'm doing something."
