The other day, my husband and I took the kids for dinner at a branch of Pizza Express. There was a very friendly lady 1 alone at the next table. When the time came for her to pay the 2, her bank card was declined. The waitress told her, in a very kind way, that there was a 3 but that she would call her manager for help. Seeing this, my husband 4 got up and told the waiting staff that we would pay for the lady's meal. 5, when the manager arrived, he explained to the lady that although she couldn't use her 6, there was no need to 7. Pizza Express authorizes(授权) the restaurant to 8 two free meals per month and on this 9, they would like to provide her with a free meal.
She was extremely grateful and apologetic that she had been 10 to pay. We were relieved that the lady had been 11 with dignity instead of being placed in a 12 position.
Then, the manager 13 our table. He said that, 14 we had shown such generosity, he would like to donate the second free meal that the restaurant was able to 15 to us! We were absolutely 16! I had never heard of any chain restaurant behaving in such a(n) 17 way. We were quite 18 with gratitude. I made sure that the lady was able to get home OK, and then we 19 the staff and left ourselves. I was really impressed by how the restaurant had treated this 20 case.
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