Located in Muskegon Heights, Michigan, Edgewood Elementary School has set up a crisis response system that goes smoothly there. It has direct connection with agencies such as hospitals, the police station. Many teachers there have given their personal phone numbers to students and families in case they need extra help as well. There's no doubt that the primary school is famous for its quickness in emergency response.
In the midst of the COVID-19 pandemic, Julia Smith began what was only her second year as a first grade teacher in a virtual classroom at the school. One September afternoon a few weeks into the school, she received a call from Mary White, who was having technical difficulties with her granddaughter's tools for online learning.
Julia immediately knew something was wrong with Mary. The two women had spoken numerous times before, but Julia had never heard the grandmother sound quite like this. Her words were in such disorder that Julia could barely understand her, though she was able to make out that Mary had fallen four times that day. "Was she going to have a stroke (中风)?" Julia wondered.
Julia called her principal, Charlie Green, telling him her concern. From Julia, Green knew that Mary's two grandchildren, aged four and six, were probably home alone with her—the kids' parents were killed in a traffic accident several years ago and now she was their primary guardian. Green assured her that he would call and check on Mary himself. Yet Julia still felt worried, so she grabbed the handbag, rushing out.
Just like Julia, Green could barely understand Mary, but he was able to make out the word "Kids". It called up his memories of his own father, who had suffered a stroke. Green still vividly remembered the symptoms—sudden headaches, confusion, different vision, difficulty speaking and unexpected falls—that his father had experienced. "Mary must be having a stroke," Green thought to himself.
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He realized it was an emergency.
……
When Green and the other two teachers reached the family's home less than ten minutes later, seeing what was happening, they sighed in relief.
