1. (2021高三上·绍兴期中) 听录音，回答问题。

1. （1） What is the man doing?

   A . Booking a room. B . Making a complaint. C . Asking for directions.
3. （2） What can be inferred from the conversation?

   A . The room they lived in offers a good view. B . The hotel staff are quite helpful to visitors. C . The hotel provides too soft beds for guests.