"I'm sorry" are two very important words playing a big part in daily life. You might apologize while pushing your way through a crowd or using the last of the printer paper at work. It's easy to say "I'm sorry", but true apologies are a different story. You may have trouble finding the right way to send meaningful apologies. Or you may wonder how to properly demand an apology if the other person is at fault?
Apologize sincerely. It can even repair your reputation that you can be trusted. But your relationship will remain tense if your apology seems casual. So you have to be truly willing to apologize.
Apply specific principles. A meaningful apology comes down to the three R's -- regret, responsibility and remedy (补救办法). Firstly, communicate your regret. Show the other person you have recognized your error and can sense his or her pain. Then take complete responsibility. Don't make excuses or blame the victim. Offer to make up for the harm you caused or promise you wouldn't repeat it again.
Don't expect immediate forgiveness. Most people hope for immediate forgiveness while apologizing, but that may mean you don't respect the others' emotions and all you care about is yourself. So give them some time to come out of the pain after your apology.
If you're the offended one, describe what's changed in the relationship and your true feeling. For example, you could say, "Although there's a disagreement between you and me, I want us to be friends again. But I've been hurt, and I'd like an apology. I need you to acknowledge what you've done."
A. Ask for an apology if necessary.
B. Don't claim an apology if you're offended.
C. However, they would refuse to apologize to you.
D. A genuine apology can help repair your relationship.
E. With the following tips, you'll find these are not hard.
F. Lastly, show that you're working to improve the situation.
G. After all, they were hurt and it would take them a while to recover.
