Peter lost his friend's book, He felt very sad. Kate broke her mom's favorite cup She was so sorry for her mistake.
We all make mistake because we're human .And it's not always easy to get on well with everyone all the time. Sometimes we hurt people's feelings although we don't do it on purpose. Sometimes we hurt people's feelings on purpose . So we apologize （道歉）.
An apology tells someone that we're sorry for our mistakes. It's a way to shoe that we'll try to do better in future.
Apologies are one of the tools to build good friendships and relationships. When you say “I'm sorry”, you probably feel bad because what you did or said hurt another person. , you're also saying that you respect the other person, and care about his or her feelings. Apologizing shows you have empathy（同感）。
After apologizing, you might feel a little better . When you apologize in a caring way , you might feel good because you are trying to make things right again .
A. Then she cried
B. But we feel bad later
C. When you say “I am sorry”
D. And you want to return his book
E. The other person will probably feel better, too
