1. (2022高二上·哈尔滨月考) 听材料，回答问题。

1. （1） How does the man want his hair cut?

   A . All off the back. B . All off the sides. C . A little off the top.
3. （2） What did the man complain about?

   A . The woman got shampoo in his eyes. B . The woman cut his ear accidently. C . The towel was too dirty.
5. （3） Why can't the man complain directly to the manager?

   A . He is on vacation. B . He is out to lunch. C . He is dealing with another customer.