1. (2022高三上·重庆月考) 听下面一段独白，回答以下小题。

1. （1） Who is the speaker trying to reach?

   A . The front desk. B . The hotel owner. C . The room service.
3. （2） What does the speaker think of the hotel?

   A . The service is unreliable. B . The facilities arc outdated. C . The room rate is unreasonable.
5. （3） What did the hotel assure the speaker of?

   A . Quiet surroundings. B . A smoking room. C . Russian speaking staff.
7. （4） What will the speaker probably do?

   A . Tell the press. B . Contact his lawyers. C . Write a negative review.