It was New Year's Day, the first day of the year. Lucky for me, it was a day off, so I was thinking about getting my bank work out of the way. The bank person, an elderly gentleman with a white beard, was, as usual, curt (简短失礼的，简略的) to my polite "Happy New Year." He nodded and I sat in front of him.
Minutes passed but nothing happened.
Then very uncertain and embarrassed, I put my form and booklet (小册子) in front of him. He was busy filling up entries in his register (登记簿). After a few minutes he took my form and from his cabinet he took out a very thick file from which he started filling in my details. I sat there wondering why we had computerized banking if we were still filling in forms and registers.
After waiting for a few more minutes, in which I showed all signs of being impatient, I asked him if my work was done. The moment I uttered the words, I felt as if a bombshell had fallen on him. He shouted, "Nothing is done, it will take time!"
Just then I saw his morning cup of tea which had been lying there for the last ten minutes, untouched. The tea had turned almost cold while he was doing his work. Suddenly I felt what this man, who had been working at this counter for the last God-knows-how-many years, must be feeling when customers like me come who are always in a hurry to get their work done.
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On New Year's Day, I went to get my bank work and said "Happy New Year" to the bank person . |
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I felt . |
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Minutes by but nothing happened. |
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I put my things before him, and embarrassed. |
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After a few more minutes, I asked him if my work was done but he shouted at me as if a bomb on him. |
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I became and worried. |
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Just then I saw his morning cup of tea lying there for the last ten minutes, . |
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Suddenly I felt what this man must be feeling, realizing I should be and not him so hard. |
