1. (2023·石家庄模拟)  听下面一段较长对话，回答以下小题。

I can't believe this. The bank still hasn't fixed my problem.<br />Is it a credit card problem?<br />Yes. My credit card information was stolen.<br />When I got my bill in the mail, I saw there were many unfamiliar purchases on it.<br />That's terrible. Did they take a lot of money?<br />Yes, and I am very upset because the bank was not helping me quickly.<br />Doesn't the bank's owner need to make the decision to give you your money back?<br />No. I just have to prove that these purchases were not made by me.<br />I hope you can fix this problem soon. Something similar happened to my mother recently.<br />She was tricked into giving away some important information over the phone.<br />Sorry to hear that. I think the person who stole my information got it from the Internet.<br />I bought a collection of movies recently. I won't be doing that again unless the website is sure to be safe.<br />It's honestly my fault for being careless.<br />You can never be too careful. Well, your problem is inspiring me to protect my account better.<br />I can't believe this. The bank still hasn't fixed my problem.<br />Is it a credit card problem?<br />Yes, my credit card information was stolen. When I got my bill in the mail, I saw there were many unfamiliar purchases on it.<br />That's terrible. Did they take a lot of money?<br />Yes, and I am very upset because the bank was not helping me quickly.<br />Doesn't the bank's owner need to make the decision to give you your money back?<br />No. I just have to prove that these purchases were not made by me.<br />I hope you can fix this problem soon. Something similar happened to my mother recently.<br />She was tricked into giving away some important information over the phone.<br />Sorry to hear that. I think the person who stole my information got it from the Internet.<br />I bought a collection of movies recently. I won't be doing that again unless the website is sure to be safe.<br />It's honestly my fault for being careless.<br />You can never be too careful. Well, your problem is inspiring me to protect my account better.

1. （1） Why is the man so upset?

   A . The bank didn't help him in time. B . He lost his credit card by accident. C . He spent much more money than expected.
3. （2） What did the bank do to solve the man's problem?

   A . They gave his money back at once. B . They asked him to provide evidence. C . They reported it to the bank owner.
5. （3） How did the man give away his information most probably?

   A . Shopping online. B . Talking on the phone. C . Filling forms in the bank.
7. （4） What does the woman lean from the man's experience?

   A . Managing her money better. B . Changing her shopping habits. C . Paying attention to her account safety.