When answering the phone, it's important for you to have polite and friendly manners. But do you know how to answer the phone properly?
First, it's best to answer the phone after 2 or 3 ringtones(铃声). If you let it ring more than 3 times, the caller may become impatient and think you're not available now. And the caller may not have enough time to organize his or her thought.
Second, answer the phone in a quiet environment. So you can hear the person talking to you, and the person can hear you too.
After picking up the phone, greet the person politely first. If you don't know who is calling. you can first say "Hello" and give your name. Once the caller has introduced himself or herself, you can address(称呼)the caller properly. If you know who's calling, feel free to say something like "Hi, Tom! How are you today?"
If you're having some food, take the time to swallow( 咽下) it before answering the phone. In fact, you're not supposed to speak with your mouth full at any time.Even when you're talking to a friend, he or she may have a hard time understanding you.
A. And then nicely ask who is calling.
B.Here are some suggestions for you.
C.Avoid answering the phone while eating.
D. If you're in a loud environment, move somewhere quieter.
E.If you pick up the phone after the first ringtone, the caller may be in surprise. F. Take notes carefully when you are answering the phone.
