With the widespread use of smartphones, emojis(表情符号)have become a popular medium for expressing emotions and ideas. Researchers now believe these expressive symbols can play a significant role in medicine, increasing the response rate of health surveys(调查).
Scientists say that employing emojis in healthcare communications has several benefits, such as general recognition across diverse populations. So the study authors strongly support the use of emojis to bolster communication between patients and physicians.
"By promoting more effective communication between patients and care providers, as well as between physicians themselves, an emoji-based language system with a common agreement of meanings can be developed," says Professor Kendrick Davis, who is an associate professor at the UCR School of Medicine. The professor has been working on creating an emoji-based measurement system for the past two years. And he has even conducted a study using emojis to measure health among college students.
Davis further explains that a significant part of medical communication includes surveys, which are often areas of communication breakdown. "Surveys are usually passed to patients in a variety of different stages of their care. But many surveys are explained with language that can introduce an obstacle. This is where emojis, which are friendly and widely used, come into play by replacing survey language that can be hard for some patients to understand," he says. The authors also point out that while effective communication is important for successful treatment and care, certain health conditions such as brain injury can cause major obstacles. In such cases, emojis could be helpful.
However, Davis also acknowledges the importance of qualitative(定性的)methods. He expresses an interest in partnering researchers whose methodologies are heavily qualitative.
