If we are to believe some of the upsetting headlines about Al, barely anyone's job is safe. 32% of UK employees think AI could make their roles unnecessary, according to a research in 2023. Yet the same research found that 28% of workers believe AI could make their jobs easier. Meanwhile, many technologists claim that GenAI tools such as ChatGPT are more likely to help workers than replace them.
And so different industries are exploring it. International law firm Cleary Gottliebfor, for instance, uses GenAI to scan its databases and create a summary of its lawyers' relevant experience before meetings with a new client（客户）. However, the firm says that the document produced by the AI won't be ready to send immediately.
However, without carefully assessing（评估）its possible side effects beforehand, companies that adopt（采用）a new AI tool risk distancing employees or even making their lives more difficult. Firms should therefore identify whether the tech they're interested in is likely to be a net benefit or not, according to Peter, assistant professor of AI at Leiden University. Actually, there are several other disadvantages that firms seeking to adopt it must avoid. In a banking conference, for instance, 15CIOs had all been keen to realize the huge productivity gains promised by GenAI. Three months later, these IT chiefs "hit a wall" when trust issues concerning data privacy and security arose. They were worried that the data they had been putting into the tools would make its way into their competitors' banks.
Dylan Morley, lead principal engineer at Asos, reports that measuring the impact of such tools is a topic of "great discussion" across the industry. But he adds that this is a more complex matter than simply adopting a tool and waiting for, say, a 10% efficiency gain. She argues that firms could be focusing on areas such as managing time spent in meetings, other than adopting AI tools if improving efficiency is indeed their main goal.
