Lili Time is a cafe in Shanghai, but it is a little bit different. Some customers do not go there to drink coffee. Instead, they want to enjoy the "special" service (服务).
In 2013, when Zhang Lili was working in her first cafe, a customer gave her a note. It read, "I'm deaf but I really love coffee. Would you give me the chance to learn how to make it?" And then this customer became the first deaf barista (咖啡师) in that cafe. And there started Zhang's story with the deaf community.
Six years later, Zhang and her husband started Lili Time. Over the past few years, it has become a place filled with love. Some other cafes also have deaf baristas, but they use QR codes (二维码) to help with ordering. Lili Time does not. People need to order their coffee by talking to its baristas, even though they speak slowly and sometimes not clearly enough. But this is Zhang's plan. She wants deaf people to talk to others and be more confident. She doesn't sell coffee by delivery service (外卖服务), either. She wants there to be communication between her customers and her baristas.
At the same time, Lili Time provides a space for people to teach others skills, such as taking photos, learning English, French, and so on—all for free. They come here every week. Now, Zhang is thinking about opening a new cafe for children in need.
①To make deaf people more confident.
②To sell more coffee.
③To sell coffee by delivery service.
④To make customers communicate with baristas
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