Cultures are based on social and linguistic(语言的) communities.
In South Africa, we exist amongst diverse groups which are culturally different. This makes us multicultural. Toit, one sociologist in the U.S., explains that multiculturalism is more than the expression of cultural variety, and it also concerns communication. He adds that for multiculturalism to “succeed”, meaningful communication is a requisite.
In multicultural countries, it is necessary that the education system encourages learners to become interculturally competent (胜任的). The process of becoming intercultural is a “personal transformation” from being cultural to being intercultural. This does not mean that a highly intercultural person's identity is culture-free. Rather, it is not rigidly bound by membership to anyone particular culture. Furthermore for learners to become interculturally competent, it is necessary that all involvers in the education system become aware of their own cultural background.
Toit conducted a survey, the objective of which was to determine the problems experienced by learners in a multicultural learning environment. Two hundred questionnaires were administered. 55% believed that different values and beliefs were a major cause of the communication problems. Closer examination of the interactions showed that learners were in fact mostly associating with members of their own cultural groups. Toit points out that in an intercultural communication, people would be challenged by the sudden difference in culture, and this may force an evaluation or re-evaluation of their beliefs and values. 45% of the learners believed that there was lack of trust among their peers. The general lack of trust between two complete strangers leads to an uncomfortable situation. They said that when learners are asked to work in groups, they are unwilling to do so. They added that one of the many issues that contribute to such negative opinions was the language barrier.
