1)保持微笑;
2)说话时要看着对方的眼睛;
3)聆听时要点头;
4)站直、抬头、放松。
参考词汇:自信地confidently;姿势posture
Dear David,
How are you recently? I have got a solution to your problem with communication.
…
Love,
Li Hua
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