1. (2021九上·杭州开学考) 下面文章中有五处需要添加标题。请从以下选项（A-F）中选出符合各段意思的首句。选项中有一项是多余选项。

A. Use business recordings B. Speak slowly and clearly C. Learn telephone manners D. Practice often with a friend E. Try your best to listen to the other person F. Make sure you understand the other speaker

Some people are afraid of answering the telephone call. Here are some tips to help you when you are answering the call.

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Listening to someone speaking in a second language over the telephone can be very

challenging because you cannot see the person you are trying to hear. You may not realize that your pronunciation isn't clear. So pay special attention to your pronunciation and speak as slowly as possible.

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Don't pretend to understand everything you hear over the telephone. Don't be afraid to remind the person to slow down more than once.

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Ask another student to practice talking on the phone with you. Try to talk for at least fifteen minutes.The most important thing about practicing telephone English is that you are not able to see others' mouths.

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There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are right.

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Many speakers make the mistake of being too direct on the telephone. Sometimes just one word such as could or may is necessary in order to sound polite.Take the time to learn how to answer the phone in a polite manner.