1. (2021·夹江模拟) 阅读下列短文，从每题所给的几个选项中，选出最佳选项。

Dear sir /madam,

I'm writing to tell you about my recent holiday in Paris. You told us that the price includes four nights in a five-star hotel, which was clearly not. There were only two small beds, so our son had to sleep on the floor. There were not any clean towels（毛巾） in the bathroom and there were too many insects（昆虫）all over the place. There was really a view （风景）from the bedroom window—but it was a view of a motorway and the airport. There was noise all night and we couldn't sleep. There were no drinks included in the breakfast, and we had to pay extra for milk! We demand（要求）a refund (退款)!

Yours faithfully,

Mr & Mrs Masterson

Dear Mrs. Dryden,

Three weeks ago, I booked a flight to new York with your airline and asked for vegetarian food (素食). However, when I was on the plane, I found there was none. What worse, there was a snow storm in New York, so the plane landed in Washington. The total flight time was over 15 hours and there was nothing for me to eat! Thankfully, my holiday in New York was great, and there was vegetarian food on my flight back to London. But please make sure that there is vegetarian food on all future flights.

Yours sincerely,

Brian Smethurst

Dear sir /madam,

My friends and I have just returned from our summer holiday in Italy. We rented (租) a villa(别墅) from your company for two weeks and we were really excited about it. According to your brochure(广告手册), there were four bedrooms in the villa and there was a large swimming pool in the garden. However, when we arrived your representative（销售代表）, Paolo, told us that our villa wasn't available（可用的）because another family was already there. Then, Paolo took us to another villa, but it was much smaller. There were only three bedrooms and there wasn't even a swimming pool! It was a disaster（灾难）! We demand a refund!

Yours faithfully,

Marion Kent

1. （1） Why couldn't Mr & Mrs Masterson fall asleep at night?

   A . Because it was noisy all night. B . Because they were too excited to go to bed. C . Because they didn't get used to the new bed.
3. （2） Where did Brian Smethurst's plane land?

   A . Paris. B . New York. C . Washington.
5. （3） What do we know about Brian Smethurst?

   A . Brain likes eating vegetables very much. B . Brain ate nothing on his flight back home. C . The flight took more than 15 hours because of these of the sandstorm in Washington.
7. （4） How did Marion Kent and his friends feel ?

   A . Surprised. B . Awful. C . Nervous.
9. （5） Which of the following is TRUE according to the passage?

   A . Marion visited Italy by himself. B . Brian had a good time in New York. C . Mr & Mrs Masterson spent the night in a five-star hotel.