1. (2022高二上·涟水月考) 听材料，回答问题。

1. （1） What are the two speakers mainly talking about?

   A . How to sell the products of their company.    B . How to deal with difficult callers.    C . How to answer customer's phone calls properly.
3. （2） What's the probable relationship between the two speakers?

   A . Classmates. B . Couple. C . Colleagues.
5. （3） What kind of company is Diana?

   A . Clothing. B . Food. C . Tour.
7. （4） How is the woman required to end a call?

   A . By promising to do something.      B . By offering something that sounds interesting. C . By writing down customers' names.