1. (2023高二上·尚志月考) 阅读下面短文，从短文后各题所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项。

I'm a second-year student of Coventry University. For more than a year, I have been volunteering for SHOUT, a text-based 1 health support service.

This time last year, we all watched the COVID-19 unfold across the country. I had planned to work in the summer vacation, but this became 2 when the first lockdown began. My days became a(n) 3 of watching the news and wishing I could do something. Fortunately, I learned about SHOUT in an email from my university's volunteering team 4 the charity needed more volunteers, due to the increase in 5 they were receiving since the pandemic (流行病) began. I applied instantly.

SHOUT volunteers 6 as a listening ear to anyone who needs support, at any time, with their mental health. The service supports them and encourages self-care techniques to keep people 7 during the pandemic. This service was especially important during lockdown, when clinical services were often 8. As volunteers, we never give advice; often our texters just need someone to 9.

My volunteering 10 have had a huge and positive impact on my mental health. I have been able to gain new 11 from gardening to instructing. In a voluntary capacity, the pressure is off. If I'm struggling, my teammates will always encourage me to rest and 12 for a while. And when I'm feeling strong, I can get involved again and 13 other people in their time of need.

The skills I've gained by volunteering have given me the 14 to successfully apply for an internship (实习生) with Coventry University. I strongly believe volunteering has changed my life, and I encourage everyone to 15 opportunities to change theirs too.