How to Deal with Rudeness
When you encounter rude people, do your best to maintain your dignity. That might make them madder, but only you have control over your own behavior and the way you deal with them. And whatever you do, never let the other person's bad behavior drive you crazy.
Show empathy(同理心) and sympathy
This requires understanding why the person is being rude. For example, if someone yells at someone else in public (even you), you might mention that you totally understand how he's feeling. If it's a momentary improper behavior, he'll probably apologize. Accept it and move on. If he gets angrier, let it go.
Call the person out on his behavior
If someone is always rude to you, ask him if he realizes what he says or does shows a lack of respect for others. He might not realize he's being rude. If he doesn't, then you need to avoid this person.
Sometimes it's best to just walk away. If the person is still saying impolite things or acting out, his lack of an audience will calm him down. If the rudeness is more of a habit, he might realize it's time to make a change if everyone is walking around him.
Offer extra kindness
However, if you are able to keep your head up and set an example, sometimes the other person will eventually calm down and follow your lead. Don't count on this happening, but it might be worth a shot if you don't have a choice but to be around him.
A. Avoid the rude person
B. Change his rude behavior
C. Here are some ways you can try to deal with them
D. If he cares, he'll apologize and try to be more polite
E. Remember, you are only human and it is OK to get mad
F. There's nothing you can do to stop him or make him behave
G. This might be difficult if the rudeness is more than you can bear
