"How was your weekend?" "Did you see the game on TV last night?" "Isn't the weather beautiful today?" These questions and the answers to them are examples of "small talk" — the short, friendly conversations that people have with friends and parents.
Some people avoid making small talk at work. They think they shouldn't talk about things that aren't important for the job, or their partners will think they aren't serious about their work. And some people just don't enjoy making small talk about themselves.
But small talk is important! Knowing how to make small talk is a skill that can help you a lot. By making small talk, you show that you're friendly and interested in your partners. You become a better team member. If you don't make small talk, others might feel uncomfortable around you and think you're unfriendly. Peter Harper, a manager at the Apex Company in the USA,says, "We always look for friendly workers who know how to communicate with each other and with our customers (顾客)."
Here are some tips for successful small talk. You can talk about safe topic such as the weather, sports, hobbies, TV programs and famous people like movie stars, singers, etc. You can also share some information about your family such as birthday parties and other family events, but don't share very personal information like family problems. You can talk about the news too, but avoid topics on money, age, weight and so on.
Listening is an important part of small talk. Listen carefully to what the other person is saying and ask questions. Don't just talk about yourself. And remember to smile! Making small talk takes practice. The more you do it, the better you'll be at making small talk!