Tina Smith is a 911 operator (接线员). She takes calls and sends help to those in need. She got four calls this morning.
Name: Susan Wendle
Telephone: 780-374-596
Age: 36
Place: Next to the River Ouse in Norfolk. I can see the town of King's Lynn on the other side of the river. I'm on Ferry Road with my son.
Problem: My son fell in the river and cannot get out. He is holding on to (紧紧抓住) a boat. He is very cold and tired. I tried to go in to help but I can't swim very well.
Name: Brian Morton
Telephone: 781-293-745
Age: 48
Place: Crossing 4 of the M25 near the village of Shoreham with my friend.
Problem: I drove off the road and hit a tree after trying not to run over a dog. I broke my leg. My friend's head is bleeding (流血).
Name: Andrea Shelly
Telephone: 781-003-578
Age: 78
Place: At home by myself in the hall. 27 Mycroft Street.
Problem: I fell down the stairs and can't move my legs.
Name: Steven Carter
Telephone: 784-384-924
Age: 33
Place: At home by myself and I'm upstairs. 18 Sunderland Avenue.
Problem: My house is on fire. I can't get out.
