I volunteer with Meals on Wheels every Friday. A week ago, I had the pleasure of helping one of my customers (顾客). She is in her eighties and is very weak and I always bring her lunch on Fridays. She looked worried when she opened the door that day. She told me her phone was broken and that she couldn't receive the call from her doctor. She went to her neighbours, but they were not at home. She thought maybe the mailman could help her, but he didn't come. She was disappointed.
Having heard her story, I decided to do something for her. I called the phone company immediately and made sure they knew that getting this phone fixed was urgent (紧急的). I took down her phone number and her name just to make sure I could call her later to make sure that the phone had been fixed.
I called the phone company twice that day. They told me they had checked the phone line and got the phone connected. The old woman was so thankful that she was in tears (眼泪), hugging me for nay help. After that, I called her every day to make sure she was fine.
My heart is filled with love and happiness. It does not take much time or effort to help someone like a neighbour. Sometimes, all that is needed is a smile, a hug or a phone call.